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FAQ - Moving Premises

What information do you require when I move premises?

To enable us to close your old premises’ account and send your final invoice contact the Customer Service Team when you know you are moving. We will then ask you to give us an up-to-date meter reading (ideally take it on the day before or the day of the move) and a forwarding address: where the final invoice is to be sent. To keep our records up-to-date if you know the details of the new tenants taking over your old premises please forward this for our attention. We can also arrange a low-cost price for your new premises to enable us to continue our successful relationship.

Telephone:

0843 2272377*  

Email:

contactus@opusenergy.com

Online:

fill out our online form

When should I let you know I’m moving premises?

As soon as you know you are moving please contact the Customer Service Team in order we ensure you only pay for the gas you have consumed.

How do I find out who supplies my new premises? 

Contact our Customer Service Team who will be happy to give you the relevant contact numbers. Opus Energy can also arrange a low-cost quote for your new premises to enable us to continue our successful relationship.

Telephone:

0843 2272377*

Email:

contactus@opusenergy.com

I’d like Opus Energy to supply my new property, what do I need to do? 

We’d be delighted to arrange a quote. Please ring 0845 0405810* to switch to a fixed term rate for immediate cost savings.

I’ve recently moved into a property supplied by Opus Energy, what do I need to do?

Call the Customer Service Team who will be happy to answer any questions you have on 0843 2272377*. To move the Business Account into your name is a simple and quick process: we just need to know the date you moved in and a current meter read. We’d be delighted to arrange a low cost price. Please ring 0845 0405810* for immediate savings.

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