Opus Energy's Simple Guide to Reading Your Gas Meter

To ensure accurate bills and to keep your account up-to-date you should aim to submit meter reads, ideally every month, but at least every three to four months. Reading your meter is simple; use our easy-to-understand instructions to find out how.

Reading a Gas Dial Meter

• Each dial turns in the opposite direction from the one before it, so take some time to check the way each turns
• Each dial reads from 0-9
• Read the dials from left to right, ignoring the dial marked 1/10 as this is only used for testing
• When the pointer is between two numbers, always note down the lower number. This is not necessarily the nearest number to the pointer
• However, if the number is between 9 and 0, write down 9
• If the pointer is directly over a number, record and underline the number 

  

 

        The meter reading for this example is 66148

 

 

Submitting Your Gas Meter Readings

Use one of the options below to submit your meter readings:

Online:	Use our simple online form
Telephone:	Call 0845 5435775* and talk to one of our Customer Service Agents, they are available to take your meter readings Monday to Friday, 8am – 6pm
Email:	Email your meter reading to customerreads@opusenergy.com **

** When emailing your meter readings please also include the following information:

• Customer name
• Site number (this number can be found on your invoice)
• Date the meter read was taken
• Meter serial identification

*All calls received by Opus Energy are recorded for training and verification purposes