Tailored Customer Care

Using our in-depth experience of operating within the electricity market, Opus Energy has developed customer services that meet the high levels of quality expected by our large business electricity customers.

Every customer under Opus Corporate Solutions is assigned a Corporate Account Manager who is responsible for full service delivery. Corporate Account Managers are supported by our expert billing, siteworks and metering teams facilitating a genuine single point of contact approach.

As well as standard elements of customer service, many customers have their own requirements. For example, a bespoke 13 month billing calendar or a need to have copy bills sent to alternative addresses. A tailored Corporate Account service ensures we have the platform to meet such requests. Please feel free to ask and we will endeavour to tailor our service to your needs.

For further information contact, Opus Corporate Solutions. 

What our customers say about our customer care

"At PGL we are have been very impressed since switching our non-HH electricity supply to Opus Energy. Their customer service and account management is the best we have experienced, responding to any queries swiftly and efficiently resolving them.

"They have worked with us to understand our business needs and tailored an energy solution to support our Environmental Management Plan.

"Opus Energy worked with us to install smart meters across a fragmented non-HH portfolio. The installation programme was completed successfully & seamlessly. Individual site managers are now able to monitor their energy consumption on-line and take action to reduce both their carbon emissions and energy spend.

"I wouldn't hesitate in recommending them to other companies looking to switch suppliers and control their electricity consumption."

Barry Evans, Commercial Operations Manager, PGL Travel Ltd