Opus Energy invoices are changing!

18.01.2010

As part of Opus Energy's investment in continual development, Opus are launching a new look invoice. From 18th January all customers will receive their invoices in the new clearer and easier to understand format.

Customers will benefit from many exciting new features:

• Account balance and consumption breakdown clearly shown, so customers know exactly what they are paying for.

• Explicit payment section so that the customer knows how much to pay and what to do next.

• Inclusion of an average daily consumption graph. Customers can use this information to track how much energy they are using and make positive energy efficiency steps based on the results.

• SME and Corporate Account specific invoices. Content is tailored to provide useful information for these different market types.

• Messages advising customers of other useful Opus products and services.

• An improved contemporary and professional design.

• Better for the environment, the new look design is more space conscious, saving paper.

Why have we changed the invoices?

Opus is committed to a cycle of continual evolution for an improved customer experience. Feedback from customers and customer service advisers has highlighted areas of improvement with the existing format.

Download a copy of Opus Energy's new look invoice explained leaflet. 

We welcome your feedback on our new look invoices, get in touch and let us know what you think.

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