

To apply for a job at Opus Energy, please email an up-to-date CV to hr@opusenergy.com accompanied by a covering letter including the following information:
Reference: Inv.co.uk
Closing Date: 11 February 2010
Office Location: Moulton Park, Northampton
Job Purpose
To deliver excellent customer service via the creation of accurate invoices and written correspondence to both external & internal customers ensuring that individual goals, objectives & standards are achieved at all times.
Key Accountabilities
- Taking ownership of invoicing issues and contacting customers to communicate the resolution
- Investigating complex invoicing queries and seeing them through to resolution
- Working with the team to schedule the monthly billing run effectively
- Ensuring billing accuracy and integrity of data
- Reviewing and reconciling customers’ payment plans
- Ad hoc duties to support the work of the invoicing team
Knowledge, Skills & Experience
- Excellent telephone manner with the ability to communicate confidently and assertively
- Ability to gather information quickly and accurately from a variety of sources
- A flexible approach to working within a changing environment
- Ability to work effectively as part of a team; as well as on own initiative in particular when escalating problems or issues.
- Self motivated and willing to accept and act upon constructive feedback to improve own work performance
- Ability to work accurately and to analyse data
- Ability to prioritise workload effectively whilst working towards targets
- Experience of using Microsoft Excel and other windows-based applications
Annual Salary: c. £15,000
Bonus: Performance-related, up to 10% of annual salary
Working hours: 37.5 hours per week between 8:00 am and 6:00 pm, Monday to Friday inclusive (standard hours are 8:30 am to 5:00 pm but these may be varied within the times listed above)
Holidays: 30 days per year (22 standard + 8 bank / public holidays) increasing with length of service up to a maximum of 33 days per year (25 standard + 8 bank / public holidays)
Pension Company Pension Scheme, eligible for company contributions after one year’s service
« Back